ContactIf you have a question about a product or your order, Please contact our customer service specialists by sending an email, calling or writing to us at the address below. We will do our best to respond to your inquiry as soon as it is received.
Email:
sales@ccflsurplus.com
Phone: 1-402-330-2222
Fax: 1-866-499-2235
Customer Service Address:
CCFLSurplus
c/o Customer Service
2429 South 156th Circle
Omaha, NE 68130
Hours of Operation: Monday-Friday: 8am to 5pm (CST)
Thank you for choosing CCFLSurplus
Return PolicyIf for any reason, you are not 100% satisfied with your selection, please return it within 30 days. We will refund the purchase price or exchange it, whichever you prefer. Original processing/shipping fees are non-refundable. However, if the return is the result of our error, we will pay the original and return fees. Please allow 7-10 days to receive your refund. A return after 30 days(but within 60 days) qualifies for merchadise credit or exchange only.
Due to the nature of custom-made orders, cancellations and returns will not be permitted. In the event your item arrives damaged or defective, we will happily send you an exact replacement at no additional cost.
To return an item, please include the packing slip enclosed with your order and send to:
CCFLSurplus
c/o Returns
2429 South 156th Circle
Omaha, NE 68130